Shipping Costs and Delivery Times

Same Day Dispatch: Order before 12pm AEST for Same Day Dispatch.

Orders placed after 12pm AEST will be dispatched on next Business Day.  Please allow one additional Business Day post Public Holidays

$0 - $64.99

Standard Shipping (2 - 7 business days) - $7.99

Express Shipping (1 - 2 business days) - $9.99

$65.00 + 

Free Shipping 

Express Shipping Upgrade - $4.95

Kindly note that all delivery times are estimates, and are not guaranteed by couriers. On occasions delays may occur over which unfortunately we do not have any control.

 

New Zealand 

Same Day Dispatch: Order before 12pm AEST for Same Day Dispatch.

Orders placed after 12pm AEST will be dispatched on next Business Day.  Please allow one additional Business Day post Public Holidays

Street address is required for delivery, unfortunately we cannot deliver to PO Boxes or Parcel Lockers at this time.

$0 - $69.99

Standard Shipping (4 - 7 business days) - $12.95

Express Shipping (2 - 5 business days) - $17.95

$70.00+

Free Shipping

Express Shipping Upgrade - $12.95

Kindly note, that we do not cover the cost of any import fees if applicable to your region. Please refer to your local customs authority for more information.

Please be aware that all delivery times are estimates, and are not guaranteed by couriers. On occasions delays may occur over which unfortunately we do not have any control.

 

USA 

All USA orders are dispatched from our warehouse located in Arizona. 

Street address is required for delivery, unfortunately we cannot deliver to PO Boxes or Parcel Lockers at this time.

STANDARD : $5.00 USD 2 - 6 Business Days (Free For Orders $50+)

EXPRESS :$15.00 USD 1 - 3 Business Days

Please be aware that all delivery times are estimates, and are not guaranteed by couriers. On occasions delays may occur over which unfortunately we do not have any control.

 

UK 

Street address is required for delivery, unfortunately we cannot deliver to PO Boxes or Parcel Lockers at this time.

STANDARD: £4.95 GBP
4 - 7 Business Days (excluding remote areas) (Free For Orders £40+)

EXPRESS: £7.95 GBP
3 - 5 Business Days

Kindly note, that we do not cover the cost of any import fees if applicable to your region. Please refer to your local customs authority for more information.

Please be aware that all delivery times are estimates, and are not guaranteed by couriers. On occasions delays may occur over which unfortunately we do not have any control.

 

Most late items arrive within a 3 day window of their estimated arrival date. Once your order is dispatched from our warehouse you will receive an email with tracking details to follow the parcels progress. If you would like an update on the progress of your delivery shoot us an email at info@thesaltyfox.com.au and our customer service team will happily assist you. 

Kindly note that all delivery times are estimates, and are not guaranteed by couriers. On occasions delays may occur over which unfortunately we do not have any control.

If you've noticed you have made an error on your order confirmation then send us an email ASAP at info@thesaltyfox.com.au The sooner you let us know, the better chance we have of amending the errors. Unfortunately we are not able to guarantee changes will be processed before your order is dispatched. If you order has already been dispatched you may process a return or exchange request within 30 days. 

If you believe there is a missing or incorrect item in your parcel please take a picture of what was received and send us an email at info@thesaltyfox.com.au so we can make it right. We try to ensure that every order is perfect however human error can sometimes occur so our team will happily assist you with errors.